At CareConnections Federal Credit Union we recognize that our members have certain expectations about how the credit union uses member information. We diligently protect all information about our members and the business that they conduct with CareConnections Federal Credit Union.

To maintain the confidentiality of personal information, we obey the letter and spirit of the laws that apply to credit union member account information and privacy.

CareConnections Federal Credit Union will:

• Comply with all applicable privacy laws, including the Federal Credit Union Act.
• Collect and use information only for legitimate business purposes.
• Comply with requests to provide information when legally required to do so, for credit reporting and to prevent fraud.
• Maintain accurate account records based on provided information.
• Investigate member inquiries and correct any inaccuracies promptly.
• Never sell its member list to third parties.
• Share membership information with credit union subsidiaries and companies that assist CareConnections Federal in providing services to members. These subsidiaries and companies will be given only the information they need in order to provide the service, and must agree to protect confidential member information.
• Disclose the identity of any third-party contractor upon request.

Browsing Our Site

All web servers record information about each page request. These server log files contain no personally identifiable information other than the IP address of the machine used to access the site. We retain and aggregate this information and analyze it to better understand the nature of the use of our site and to improve the usability of the site.

Cookies

A cookie is a piece of data that a website can send to your browser. CareConnections FCU Online does use "cookies" as part of our security. The "cookie" does not contain any confidential information about your account, but it does keep track of your activity and your current sign-on status. Every time you request a new page, your browser sends the "cookie" back to our server for verification, and then our server updates your computer with a new "cookie." This is just one of the ways we protect your account information.

Submitting Comments

You may submit comments to info@careconnectionsfcu.org. Information submitted is retained and used to improve the functionality of the site.

Linked Sites

From our website you may access a variety of sites maintained by third parties. These sites are managed by organizations that may or may not have a business relationship with the credit union. The content presented at these sites and information collected at these sites is not controlled by CareConnections Federal Credit Union. Refer to the privacy statement at each site for additional information about how that particular organization manages information.

If you have any further questions on privacy, e-mail us at info@careconnectionsfcu.org or call us at (818) 840-6701.